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Classic Guided Tour

  • 1st Jan - 31st Dec 2026
  • 10am - 5pm
  • Duration: 1hr – 1hr 15 minutes
  • Adult: £16.50 | Child: £15 | Under 4: Free

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Unwrap the history of chocolate

Discover the stories behind York’s most famous chocolate-makers on a fully guided, immersive experience at York's Chocolate Story. The Classic Guided Tour brings the city’s rich chocolate heritage to life through interactive exhibits, live demonstrations, and delicious tastings.

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About this Tour

Step inside one of York’s most iconic attractions and uncover how York became the chocolate city. From the ancient origins of cocoa to modern favourites, you’ll explore the fascinating journey of chocolate through the ages. Hear the stories behind world-famous treats like Terry’s Chocolate Orange and KitKat, watch skilled chocolatiers in action, and get hands on with chocolate-making.

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What to Expect

  • Explore York’s chocolate heritage: Learn why York is celebrated as the Chocolate City, home to legendary chocolate-making families.
  • Uncover the origins of chocolate: From its discovery in the ancient rainforest of Central America, to how chocolate is made today.
  • Decorate your own chocolate lolly: Enjoy a hands-on experience and watch a live chocolatier demonstration.
  • Taste a variety of chocolate samples: Enjoy chocolate in its purest form, sample iconic York treats, and indulge in freshly made creations by our chocolatiers.
  • Wrap up your visit: with a trip to our café and gift shop, where you can indulge in a variety of chocolate treats and drinks.

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Plan Your Visit

  • Duration: Approximately 60–75 minutes
  • Location: Central York, within easy walking distance of major attractions
  • Booking: Advance booking recommended, especially during peak times
  • Accessibility: Please read about Accessibility to the site here.
  • Arrival: Please arrive at least 10 minutes before your scheduled tour time
  • Dietary Requirements: Please inform us of any allergies or dietary needs before or on arrival
  • Children: Our tour is most suitable for ages 4 and above, however, children under 4 can attend for free with a paying adult. All children up to 15 years old must be accompanied by a paying adult
  • Please Note: No glass bottles can be taken on the tour

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    Flexi Ticket Upgrade

    Our Flexi Ticket gives you the freedom to reschedule your Classic Guided Tour with ease.

    • Book a specific tour time with the confidence that you can change it if needed, free of charge, up to 4 hours before your visit.
    • You can reschedule to any available date and time within the next 12 months, just click here to change your booking.
    • Upgrade your Classic Guided Tour ticket at checkout by adding the Flexi Ticket as an extra.

    *All Terms and conditions are available here.

    Please note: Changes are subject to availability and Flexi Tickets cannot be used for special events or shop products. A Flexi Ticket upgrade is also required for under 4s.

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Frequently Asked Questions

The Classic Guided Tour includes a fully guided experience exploring chocolate history, interactive exhibits, live chocolatier demonstrations, chocolate tastings, and the chance to create your own chocolate lolly to take home.

The experience typically lasts between 1 hour - 1 hour 15 minutes, making it a perfect short activity during your visit to York.

Yes, the tour is designed for all ages. Children under 4 can attend for free, and the experience is especially recommended for ages 4 and above. All children up to 15 years old must be accompanied by a paying adult.

While walk-ins may be available, it’s recommended to book in advance to secure your preferred time slot, especially during busy periods and holidays.

Tours run daily with time slots available between 10am and 5pm, giving you flexibility to plan your visit. Opening times may be extended during school holidays.

Yes, you can upgrade to a Flexi Ticket upon check-out, which allows you to reschedule your visit up to 4 hours before your booked time.

Yes! Guests can enjoy a variety of chocolate samples throughout the experience, including classic York favourites and freshly made creations.

Absolutely. You’ll create and decorate your own chocolate lolly, which you can package and take home as a souvenir.

Yes, but it’s important to inform your tour guide of any dietary requirements upon arrival (or ideally in advance by emailing info@yorkschocolatestory.com).

Yes, the Guided Tour is fully accessible. For bookings that include a paying disabled visitor, one free Carer ticket can be provided, either online or at our admissions desk. Carers will need to provide proof of entitlement upon arrival. You can find more detailed information about accessibility here.

Yes, the attraction is located in York city centre, making it easy to access. Please note that there is no on-site parking; however, several nearby car parks are within walking distance. You can find out more about how to find us here.

Looking for something different?

  1. Tour & Truffle Rolling

    YSO Summer VAT Savings Decoy Panels6

    Top off your classic guided tour with hands-on truffle making!

    Adult £21.25 Was £27

    Child £19.50 Was £25

    • Includes a Classic Guided Tour
    • Enjoy an additional 15 mins of hands-on chocolate making
    • Roll four decadent ganache-filled truffles
    • Personalise and package your creations to take home
    • Duration: 1 hour 30 minutes

  2. Summer Family Package

    YSO Summer VAT Savings Decoy Panels4

    Available for families of 3, 4, & 5

    Starts from £59.00 Was £75

    • A full Guided Tour
    • Chocolate Activity Trail
    • Chocolate drinks
    • Photo booklet
    • Duration: 1 hour 15 minutes

  3. Summer Family Masterclass

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    The ultimate chocolate-making experience this summer!

    Adult: £37.50

    Child: £37.50

    • Decorate a lolly with summer flower designs
    • Pipe your name onto a chocolate bar
    • Create a summer themed chocolate plaque
    • Fill, and roll truffles with delicious summer flavours
    • Duration: 1 hour 30 minutes

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