Before you Book


Book Online – to avoid disappointment we advise booking before arrival. Especially during school holidays as we do get booked up quite quickly. If you do just want to pop in and see about availability you are more than welcome though – great chance to treat yourself to one of our Hot Chocolates! 


Truffle Rolling – If you are looking for that extra bit of chocolate activity then we would recommend our tour and truffle rolling experience which takes place on the last tours of the day only.


Personalised Chocolate Bar – These are hand-made by our chocolatiers and can be purchased during the booking process. They are handed out during the demonstration section of the tour to make them extra special.


Opening times – these do vary depending on the time of the year but we are always open from 10am every day. We do close on the 24th, 25th, 26th December, and 1st January.


Prices – for more information on prices and admissions information -> click here

Terms & Conditions – Please see our booking terms and conditions here.

After Booking

  1. Booking confirmation – Once you have booked you will receive a booking confirmation which will include a QR Code for us to scan. Please make sure you have this handy for arrival so we can you checked in quickly and smoothly. This can be shown on your phone or printed out if you would prefer.
  2. Parking – Due to us being located in the (chocolate) heart of the city there is no onsite parking. To find the out how to get to us and the closest car park please -> click here
  3. Allergies – Please do let us know prior to arrival if you have any serious allergies as we do have an open working kitchen.


Please note: We have taken enhanced health and safety measures across our site for you, our other guests and our team members. An inherent risk of COVID-19 exists in every public place where people are present. By entering our attraction, guests accept they have a duty to take steps to ensure their own safety. All guests should behave in a safe manner or we will ask you to leave for the safety of others. Please respect our team.

York’s Chocolate Story
King’s Square, York YO1 7LD

©York's Chocolate Story. All Rights Reserved.
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Continuum Attractions is committed to achieving the highest standards of Health & Safety to all its visitors and employees. We are proud of the processes, systems and procedures we have in place across our business. Health & Safety is much a part of our company culture as our dedication to delivering unique experiences in memorable locations.