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Discount & Promotions at York’s Chocolate Story

Please see below a list of our Terms and Conditions for all discounts and promotions. 

Pre-booking 10% discount

  • Applies to standard tours only. 
  • Only valid on bookings made online. 
  • Not to be used in conjunction with any other offer or discount and not exchangeable for cash.

Chocolate Sundays

  • 20% standard tour admission (walk-ins only).
  • Valid photo ID proving York residence must be supplied. 
  • One discounted admission will be issued per valid York photo ID.
  • Only available on walk-up admission – this offer is not available online, over the phone or to book in advance.
  • Not available on Bank Holiday weekends.
  • Not to be used in conjunction with any other offer or discount and not exchangeable for cash.

Carer Discount 

  • Valid carer photo identification must be shown on arrival.
  • In order to qualify for our carers ticket, the carer must provide that they are named as the paid guest’s registered carer.
  • The documents we accept that we accept as proof are: Carers card, Carers Allowance Letter of Award (and proof of ID), Disability Living Allowance Letter (DLA).
  • One discounted admission is valid per booking, with a full paying guest.
  • All online bookings must include the free carer ticket, carers can not be added on to separate or complete order. .
  • Not exchangeable for cash.
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.

York Car Park Tickets (10% off admission or free box of 6 chocolates)

  • Offer ends 31/01/24
  • Bag of 6 chocolates when tour tickets are purchased.
  • Not valid in conjunction with any other offer.
  • Available on walk up tickets only. Can’t be booked over the phone or online.
  • One bag of chocolates per transaction. Voucher/ticket to be retained by attraction.
  • Only valid on standard tours.
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.
  • Not exchangeable for cash.

York Car Park Tickets (15% off)

  • Offer ends 31/01/24
  • Online discount only.
  • Only valid on standard tours.
  • Not valid in conjunction with any other offer (including pre-booking discount).
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.
  • Not exchangeable for cash.

Yorkshire Attractions Group  – Winter Discounts Booklet and £5 off a family ticket

  • £5 valid for total entry price only.
  • Not valid in conjunction with any other offer.
  • Available on walk up tickets only. Can’t be booked over the phone or online.
  • One voucher per transaction. Voucher to be retained by attraction.
  • Not available for pre-booking.
  • Children under 4 are free.
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.
  • Not exchangeable for cash.

Emergency Services, NHS and Armed Forces Discount 

  • 20% off standard tours (including family tickets).
  • Valid proof of membership to the armed forces or emergency services must be provided. Only valid for a maximum of 5 people.
  • Available for walk up admissions and online bookings. 
  • Not available in conjunction with any other discount or on pre-discounted tours.
  • One use per transaction.
  • Children under 4 are free.
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.
  • Not exchangeable for cash and only valid for admissions.

English Heritage  

  • 20% off standard tour bookings (walk up admissions and online with code: engheritage20)
  • Not valid for special events.
  • Children under 4 are free.
  • Not exchangeable for cash and only valid for admissions
  • Not available in conjunction with any other discount or on pre-discounted tours.
  • Valid proof of membership is required to receive this offer.
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.

Guidebook hot chocolate discount (50% off) 

  • 50% off York’s Chocolate Story hot chocolate with Guidebook purchase. 
  • Applies to all hot chocolates contained within single order.
  • Hot chocolates can only be redeemed on the same day the Guidebook is purchased. 
  • Not exchangeable for cash and only valid for admissions.
  • Not available in conjunction with any other discounts.

International Nurses Day (free entry)

  • Free entry for standard ticket walk-ins between 12/05/23 – 19/05/23.
  • Offer valid for registered nurses only.
  • Must show valid proof of Nurse identification.
  • Not available in conjunction with any other discount or on pre-discounted tours.
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.

Free Chocolate Milkshake (star promotion)

  • Free chocolate milkshake for customers with golden star on their lolly bag at the end of their tour.
  • One winner per tour only.
  • Offer valid between 24/07/23 – 31/08/23.
  • Not exchangeable for cash and only valid for admissions.
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.

Little Vikings Card

  • 20% off walk up admissions for standard tours only. 
  • Not exchangeable for cash and only valid for admissions
  • Not available in conjunction with any other discount or on pre-discounted tours.
  • Football programme with York’s Chocolate Story advert required on arrival. 
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.

15% Football Discount (online)

  • 15% online discount with code CHOCFOOTY15
  • Visitors must bring football programme with them on arrival for discount to be valid (programme which include York’s Chocolate Story discount advert).
  • Valid only on standard tours (where family, adult or child tickets are purchased).
  • Not exchangeable for cash and only valid for admissions.
  • Not available in conjunction with any other discount or on pre-discounted tours.
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.


York’s Chocolate Story
King’s Square, York YO1 7LD

©York's Chocolate Story. All Rights Reserved.
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