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Santa's Christmas Tour

  • 28th Nov - 23rd Dec 2026
  • Duration: Approx. 1hr 15 minutes
  • Adult: £27.50 | Child: £27.50 | Infant (2-4yrs): £5 | Under 2: Free

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Step into the magic of Christmas

Santa has arrived in York to collect Christmas chocolate for all the girls and boys, because some of the world's best chocolate originates right here in York! But as he took off on his journey back to the North Pole, some of the chocolate fell from his sleigh.

Now, Santa needs your help to find the missing chocolate so he can deliver it to children in time for Christmas.

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About This Experience

Join Santa and his Elf on a magical festive adventure to help find the missing chocolate, discover how chocolate is made, make your own chocolate creation to take home, enjoy plenty of delicious chocolate samples along the way, meet Santa, and receive a special Christmas gift!

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What's Included?

  • A fun & interactive tour: Led by one of Santa's Elves, help Santa find the missing Christmas chocolate on a magical festive adventure.
  • A special gift from Santa: Every child will receive an age-appropriate gift, along with extra sweet treats to take home.
  • A personal meet & greet with Santa: Share your Christmas wishes with Santa during a personal meet and greet, with the opportunity for a festive photo.
  • Decorate your own chocolate lolly: Get hands-on and decorate your own festive chocolate lolly to take home.
  • Watch a live chocolatier demonstration: See our expert chocolatiers create delicious handmade filled chocolates and enjoy tasting them for yourself.
  • A treat for adults too: Grown-ups can enjoy a delicious hot chocolate, along with a special festive gift from Santa.

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Plan Your Visit

  • Duration: Approximately 1 hour 15 minutes.
  • Availability: 28th & 29th November, 5th, 6th, 12th, 13th, 19th, 20th, 21st, 22nd & 23rd December.
  • Tickets: Adult, child and infant pricing available; under 2s go free.
  • Booking: Advance booking required.
  • Accessibility: Fully accessible experience, with carer tickets available.
  • Dietary needs: Can be accommodated - please inform staff in advance.
  • Please Note: No glass bottles can be taken on the tour.

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Frequently Asked Questions

Santa's Christmas Tour includes a festive guided experience led by one of Santa's Elves, where you'll help find the missing Christmas chocolate. Every child will enjoy a personal meet and greet with Santa, receive an age-appropriate gift and sweet treats, decorate their own chocolate lolly, and watch a live chocolatier demonstration with delicious chocolate tastings. Adults are included too, with a complimentary hot chocolate and a special festive gift from Santa.

Yes! Every child, including infants and under 2s, will enjoy the full Santa's Christmas Tour experience, including meeting Santa and receiving a gift.

The experience typically lasts between 1 hour - 1 hour 15 minutes, making it a perfect family activity during your visit to York this Christmas.

Santa's Christmas Tour is suitable for children of all ages. Children under 2 visit free, tickets for children aged 2-4 are £5, and children aged 4 and over are £27.50. Every child receives an age-appropriate gift from Santa, ensuring the experience is tailored to their age.

Yes, you must book Santa’s Christmas tour in advance online.

Santa's Christmas Tour runs on weekends from 28th November, as well as 21st, 22nd and 23rd December. Tours take place at various times throughout the day, with availability varying by date. We recommend booking in advance to secure your preferred time.

No, unfortunately you cannot make any changes to your booking.

Yes! Guests can enjoy a variety of chocolate samples throughout the experience, including classic York favourites and freshly made creations.

Absolutely. You’ll create and decorate your own festive chocolate lolly, which you can take home.

Yes, but it’s important to inform your tour guide of any dietary requirements upon arrival (or ideally in advance by emailing info@yorkschocolatestory.com).

Yes, Santa’s Christmas Tour is fully accessible. For bookings that include a paying disabled visitor, one free Carer ticket can be provided, either online or at our admissions desk. Carers will need to provide proof of entitlement upon arrival. You can find more detailed information about accessibility here.

Yes, the attraction is located in York city centre, making it easy to access. Please note that there is no on-site parking; however, several nearby car parks are within walking distance. You can find out more about how to find us here.

Looking for something different?

  1. Tour & Christmas Truffle Rolling

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    Top off your classic guided tour with hands-on Christmas truffle making!

    Adult £27.00

    Child £25.00 Under 4: Free

    • Includes a Classic Guided Tour
    • Enjoy an additional 15 mins of hands-on chocolate making
    • Dip, roll, & decorate festive truffles
    • Personalise and package your creations to take home
    • Duration: 1 hour 15 minutes

  2. Christmas Family Masterclass

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    Unlock your inner chocolatier this holiday season!

    Adult £37.50

    Child £37.50

    • Indulgent hot chocolate
    • Fill & roll festive truffles
    • Make & decorate a Christmas lolly & candy cane plaque
    • Customise a chocolate bar
    • Duration: 1 hour 30 minutes

  3. Adults' Christmas Masterclass

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    A festive chocolate-making experience for adults only!

    Adult £37.50

    • Indulgent Baileys hot chocolate
    • Fill & roll festive truffles
    • Make & decorate a Christmas lolly & candy cane plaque
    • Customise a chocolate bar
    • Duration: 1 hour 30 minutes

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