About the Guided Tour

The Classic Guided Tour lasts between 1 hour and 1 hour 15 minutes. The Tour & Truffle Rolling last between 1 hour 15 minutes and 1 hour 30 minutes.

Yes absolutely! Customers are welcome to purchase a takeaway drink from our café or browse our shop whenever we are open.

Due to our attraction being located in York City Centre, there is no onsite car park. Shambles Q Park, YO1 7NT is the closest nearby car park which is roughly a 5 minute walk away (car parking prices can be found on their website).

Find out more about how to find us here.

We suggest the Guided Tour for guests aged 4 and above. Children under 4 are welcome to visit for free. While they still need a ticket for entry, you can easily add a complimentary ticket during the booking process on our website booking page here.

We can accommodate a range of dietary needs on our Guided Tour. This includes nut, soy, gluten, or dairy allergies, and a vegan diet. While we strive to offer alternative samples or dark chocolate substitutes whenever possible, please be aware that as we operate an open kitchen, we cannot guarantee the absence of traces. Feel free to reach out to our team at info@yorkschocolatestory.com to discuss your specific requirements.

Find out more about how we cater for allergies/dietary requirements here.

Your York’s Chocolate Story gift voucher can be redeemed here.