Retail Manager

Join our team as a Retail Manager at York’s Chocolate Story

York’s Chocolate Story, located in the heart of York, is an entertaining and informative guided tour through the history of York’s most famous chocolate-making families and their finest creations. Guests discover chocolate’s origins, how to make it, how to taste it like an expert and even the sustainable future of chocolate.

We are currently looking for a full time Retail Manager to join our team. You must be a natural leader who is ambitious, flexible, reliable, and possess excellent communication skills whilst enjoying working as part of a team. The role is varied and you need to be a fast thinker and work well under pressure.

This role is responsible for the retail offer, F&B offer and photo opportunity for the attraction ensuring that brand standards are adhered to and exceptional guest experience is delivered. This role will offer the right candidate the opportunity to lead a team, to have fun delivering exceptional guest experience and to pursue successful commercial performance.

You will have; previous management experience in a retail environment, a proven track record of delivering results, a sound understanding of financial procedures, effective leadership of people and experience managing budgets and stock.

Our attraction’s success revolves around our guests, so everything we do will be geared towards giving them an outstanding experience during their visit.

In return, we will invest in your career. We offer:

• Cash back on your medical costs
• An additional day off for your birthday
• Shopping discounts and much more…

Contract: 40 hours available. Permanent Contract. Weekends & Bank Holidays included

Salary: £27,820 per annum.

Need more inspiration to apply? Here’s what our current team think about working at York’s Chocolate Story – “88% of the team believes that their manager cares about them as a person” (taken from our October 2023 engagement survey).

We look forward to reviewing your application!

Does this opportunity interest you?