Discount & Promotions at York’s Chocolate Story

Please see below a list of our Terms and Conditions for all discounts and promotions. 

30% Resident Sundays Discount – Valid on select days, not applicable during Resident’s Weekend*

• Offer valid on Sundays only.
• 30% off standard tour admission (walk-ins only).
• Valid photo ID proving York residence must be supplied. 
• One discounted admission will be issued per valid York photo ID.
• Only available on walk-up admission.
• Not to be used in conjunction with any other offer or discount and not exchangeable for cash.
• *See in-store for more details.

Free Carer Tickets

• Carer is admitted free with a full paying guest (1x carer per booking). Proof of carer status will be required upon arrival.
• Valid carer photo identification must be shown on arrival.
• In order to qualify for our carers ticket, the carer must provide proof that they are named as the paid guest’s registered carer. One of the following documents must be provided, along with photo ID.
• The documents we accept that we accept as proof are: Carers card, Carers Allowance Letter of Award , Disability Living Allowance Letter (DLA), or Personal Independence Payment (PIP) . 
• One discounted admission is valid per booking, with a full paying guest.
• All online bookings must include the free carer ticket, carers can not be added on to separate or complete order. 
• Not exchangeable for cash.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.

20% Emergency Services, NHS and Armed Forces Discount 

• 20% off standard tours (including family tickets).
• Valid proof of membership to the armed forces or emergency services must be provided. Only valid for a maximum of 5 people.
• Available for walk up admissions and online bookings. 
• Not available in conjunction with any other discount or on pre-discounted tours.
• One use per transaction.
• Children under 4 are free.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.
• Not exchangeable for cash and only valid for admissions.

20% English Heritage Discount  

• 20% off standard tour bookings (walk up admissions and online bookings with code: engheritage20).
• Not valid for special events.
• Not exchangeable for cash and only valid for admissions
• Not available in conjunction with any other discount or on pre-discounted tours.
• Valid proof of membership is required to receive this offer. Visitors must present the English Heritage card on arrival. 
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.

50% Guidebook Hot Chocolate Discount 

• 50% off York’s Chocolate Story hot chocolates with Guidebook purchase. 
• Hot chocolate discount is applied with up to two added extras (mini-marshmallows, whipped cream or syrup flavouring). 
• Applies to all hot chocolates contained within single order.
• Hot chocolates can only be redeemed on the same day the Guidebook is purchased or the day a pre-booked guidebook is collected.
• Not exchangeable for cash.
• Not available in conjunction with any other discounts.

20% Little Vikings Card Discount

• 20% off walk up admissions for standard tours only. 
• Not exchangeable for cash and only valid for admissions
• Not available in conjunction with any other discount or on pre-discounted tours.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.

15% York’s Chocolate Story & Trio Kitchen Bar Discount

• 15% off standard tour admission (walk-ins only).
• Valid YCS/Trio discount card must be shown on arrival.
• Discount card can only be redeemed once at York’s Chocolate Story.
• Not to be used in conjunction with any other offer or discount and not exchangeable for cash.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.

15% Partington’s Holiday Centre Discount

• 15% online and door discount with code CHOCHOLIDAY15.
• Visitors must provide valid  proof of current booking at Partington’s Holiday Centre (we will accept proof 7 days before and after booking period).
• Valid only on standard tours only.
• Not exchangeable for cash and only valid for admissions.
• Not available in conjunction with any other discount or on pre-discounted tours.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.

20% York RLFC Discount 

• 20% off pre-booked and walk-up admissions for Classic Guided Tours only.
• For pre-booked tickets, enter code YRLFC20 upon online checkout.
• Visitors must bring a York Knights or York Valkyrie 2026 season ticket or 2026 match ticket with them on arrival for discount to be valid.
• Not exchangeable for cash and only valid for admissions.
• Not available in conjunction with any other discount or on pre-discounted tours.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.

Cafe Loyalty Card

• One stamp per hot drink purchased.
• Collect 7 stamps to get the 8th hot drink free.
• Free drink includes any hot drink (e.g., coffee, tea, or hot chocolate).
• Lost loyalty cards and stamps cannot be replaced.
• Free drink is not exchangeable for cash.
• York’s Chocolate Story reserves the right to change or refuse this offer at any time.
• All rights reserved by York’s Chocolate Story.

20% JORVIK Viking Centre Discount

• Buy a full-price ticket for a Classic Guided Tour at York’s Chocolate Story and receive a 20% discount on a pre-booked ticket to JORVIK Viking Centre when both tickets are redeemed within one month of the date of purchase.
• Or, buy a full-price, pre-booked ticket to JORVIK Viking Centre and receive a 20% discount on a Classic Guided Tour at York’s Chocolate Story when both tickets are redeemed within one month of the date of purchase.
• This offer is only valid on walk-in tickets only for York’s Chocolate Story, and pre-booked tickets only at JORVIK Viking Centre.
• Not exchangeable for cash and only valid for admissions.
• Not available in conjunction with any other discount or on pre-discounted tours.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.

20% YHA York Discount

• 20% off Classic Guided Tours at York’s Chocolate Story.
• This discount is available to YHA customers on walk-up admissions only.
• Proof of current booking at YHA York must be shown on arrival.
• Not exchangeable for cash and only valid for admissions
• Not available in conjunction with any other discount or on pre-discounted tours.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.

10% Wizard Walk of York Discount

• 10% off Classic Guided Tours at York’s Chocolate Story.
• This discount is available to Wizard Walk of York customers on both walk-up admissions and pre-booked tickets, when you visit within one month of your Wizard Walk experience. 
• Use code YCSWW10 upon check-out for tickets pre-booked online.
• Proof of Wizard Walk booking must be shown on arrival.
• Not exchangeable for cash and only valid for admissions.
• Not available in conjunction with any other discount or on pre-discounted tours.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.

30% York Dungeon Discount

• Buy a full-price ticket for a Classic Guided Tour at York’s Chocolate Story and get 30% off a pre-booked ticket to the York Dungeon.
• Or, buy a full-price, pre-booked ticket to the York Dungeon and receive a 20% discount on a Classic Guided Tour at York’s Chocolate Story.
• This offer is valid for pre-booked tickets at York’s Chocolate Story when discount code SCARE20 is applied upon checkout. It is also valid for walk-in admissions.
• This offer is valid for pre-booked tickets only at York Dungeon which can be booked here.
•  Proof of visitation to York Dungeon or York’s Chocolate Story is required upon arrival at both attractions.  
• It is recommended to check the Ts&Cs of York Dungeon here.
• Not exchangeable for cash and only valid for admissions.
• Not available in conjunction with any other discount or on pre-discounted tours.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.

20% City Sightseeing Discount

• 20% off Classic Guided Tours at York’s Chocolate Story.
• This discount is available to City Sightseeing customers on walk-up admissions only.
• Proof of City Sightseeing booking must be shown on arrival.
• Not exchangeable for cash and only valid for admissions.
• Not available in conjunction with any other discount or on pre-discounted tours.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.

25% The Lawrence Hotel Discount

• 25% off Classic Guided Tours at York’s Chocolate Story.
• This discount is available to The Lawrence customers on walk-up admissions only.
• Proof of current booking (or within 7 days) at The Lawrence Hotel must be shown on arrival.
• Not exchangeable for cash and only valid for admissions
• Not available in conjunction with any other discount or on pre-discounted tours.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.

20% 'Family Friendly' Booklet Mumbler Discount

• 20% off Classic Guided Tours at York’s Chocolate Story upon presentation of the voucher in the 26/27 Mumbler 'Family Friendly' booklet.
• Pre-book online using code MUMBLER 20, or walk-in.
• Voucher must be presented upon arrival and can only be used once.
• Expires 31st March 2027.
• Not exchangeable for cash and only valid for admissions
• Not available in conjunction with any other discount or on pre-discounted tours.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.

20% Magic Weekend Discount

• 20% off Classic Guided Tours at York’s Chocolate Story.
• This discount is available to those taking part in the Potions Cauldron Magic Weekend.
• Proof of participation via the event wristband must be shown on arrival.
• Pre-book online using code MAGIC20, or walk-in.
• Not exchangeable for cash and only valid for admissions.
• Not available in conjunction with any other discount or on pre-discounted tours.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.