Flexi Ticket - Classic Guided Tour

We understand that plans can change, that’s why our Flexi Tickets give you the freedom to reschedule your Classic Guided Tour with ease. Book a specific tour time with the confidence that you can change it if needed, free of charge, up to 4 hours before your visit. You can reschedule to any available date and time within the next 12 months. Please note that changes are subject to availability and Flexi Tickets cannot be used for special events or shop products. Book your Flexi Ticket today and enjoy the flexibility to plan your visit when it suits you.

*Terms & Conditions apply.

Classic Guided Tour

Join us for an exciting and educational guided tour that combines the rich history of chocolate with York’s own confectionery heritage. Perfect for all ages.

1. Unwrap the fascinating history of chocolate:
Explore chocolate’s journey from its ancient origins in the rainforests of Central America to the iconic treats crafted right here in York, like the world-famous Terry’s Chocolate Orange and KitKat. Our expert guides will lead you through engaging storytelling and interactive exhibits that connect chocolate’s global history with York’s vibrant past.

2. Craft, Taste, and Indulge:
Get hands-on with chocolate and create your own chocolate lolly! Personalise your design with a selection of chocolate toppings and package your creation ready to take home. Savour the experience with plenty of tasty chocolate samples along the way, and even watch a live demonstrations by our skilled chocolatiers!

Tour Highlights:

• Explore York’s Chocolate Heritage: Learn why York is celebrated as the Chocolate City, home to legendary chocolate-making families.
• Craft Your Own Chocolate Lolly: Enjoy a hands-on experience and watch a live chocolatier demonstration.
• Taste a Variety of Chocolate Samples: Enjoy chocolate in its purest form, sample iconic York treats, and indulge in freshly made creations by our chocolatiers.

Wrap up your visit with a trip to our café and gift shop, where you can indulge in a variety of delectable chocolate treats and delightful drinks.

• This experience lasts between 1hr – 1hr 15 minutes.
• Under 4’s tickets are free alongside a paying adult.
• Please make your tour guide aware if you have any dietary requirements.
• Ts&Cs apply.

Classic Guided Tour

Join us for an exciting and educational guided tour that combines the rich history of chocolate with York’s own confectionery heritage. Perfect for all ages.

Join us for an exciting and educational guided tour that combines the rich history of chocolate with York’s own confectionery heritage. Perfect for all ages.

1. Unwrap the fascinating history of chocolate:
Explore chocolate’s journey from its ancient origins in the rainforests of Central America to the iconic treats crafted right here in York, like the world-famous Terry’s Chocolate Orange and KitKat. Our expert guides will lead you through engaging storytelling and interactive exhibits that connect chocolate’s global history with York’s vibrant past.

2. Craft, Taste, and Indulge:
Get hands-on with chocolate and create your own chocolate lolly! Personalise your design with a selection of chocolate toppings and package your creation ready to take home. Savour the experience with plenty of tasty chocolate samples along the way, and even watch a live demonstrations by our skilled chocolatiers!

Tour Highlights:

• Explore York’s Chocolate Heritage: Learn why York is celebrated as the Chocolate City, home to legendary chocolate-making families.
• Craft Your Own Chocolate Lolly: Enjoy a hands-on experience and watch a live chocolatier demonstration.
• Taste a Variety of Chocolate Samples: Enjoy chocolate in its purest form, sample iconic York treats, and indulge in freshly made creations by our chocolatiers.

Wrap up your visit with a trip to our café and gift shop, where you can indulge in a variety of delectable chocolate treats and delightful drinks.

Book now!

• This experience lasts between 1hr – 1hr 15 minutes.
• Under 4’s tickets are free alongside a paying adult.
• Please make your tour guide aware if you have any dietary requirements.

Tour & Truffle Rolling

Upgrade your Classic Guided Tour to include Truffle Rolling! Roll, dip and decorate four delicious chocolate truffles.

Discover Chocolate History & Roll Your Own Truffles!

Begin your journey with our Classic Guided Tour, where you’ll:

• Explore the rich history of chocolate, from its ancient origins to its transformation into today’s indulgent treat.
• Learn the art of chocolate tasting like a connoisseur.
• Dive into York’s chocolate-making heritage, discovering the stories behind its famous confectionery families.

Your experience doesn’t end there!

At the end of your tour, enjoy an additional 15 minutes of hands-on chocolate making, where you’ll:

• Roll four decadent ganache-filled truffles in the finest Belgian couverture chocolate.
• Personalise and package your creations to take home as a sweet memento.

This unique experience offers the perfect blend of chocolate history and creativity -perfect for chocolate lovers looking to explore and indulge.

Book your Tour & Truffle Rolling experience today and treat yourself to something truly special!

• This experience lasts between 1hr 15 minutes – 1hr 30 minutes.
• Under 4’s tickets are free alongside a paying adult.
• Pre-booking discounts do not apply to this experience.
• Please make your tour guide aware if you have any dietary requirements.

Family Package

Embark on the ultimate family adventure at York's Chocolate Story with our brand-new Family Package.

Embark on the ultimate family adventure at York’s Chocolate Story with our brand-new Family Package! 

We’ve bundled together three of our best-selling products and experiences at a HUGE discounted rate to create an unforgettable visit for you and your family.

The Family Package includes:

• A Classic Guided Tour: Immerse yourselves in the captivating history of chocolate.
• Our best-selling photo booklet package: Capture the magic of your visit with four printed photos. Also, receive free digital copies of all images taken at the beginning of your experience.
• Delicious drinks: Indulge in tasty hot chocolates or choc-shakes. A delicious end to your chocolate-filled adventure (one per guest).

Your photos will be ready for viewing and collection at the end of your experience. You’re welcome to enjoy your round of drinks either before or after your Guided Tour. If before, simply remember to arrive with ample time before your tour’s scheduled start time.

Highlights of the Classic Guided Tour include:

• Discovering the ancient origins of chocolate including its transformation into the indulgent treat we love today through story-telling and interactive exhibits.
• Learning more about York’s famous chocolate making families. After all, York is known as the Chocolate City!
• Crafting your own chocolate lolly and observing a live demonstration from our expert chocolatiers.

Find out more about the Guided Tour here.

• This package must be purchased 48 hours in advance of your visit.
• This offer is only available for families of 4 or 5.
• This package includes a maximum of 2x adults at any time.

VIP Chocolate Masterclass

In this exclusive chocolatier led class, you’ll learn how to temper, mould, seal and design a range of chocolates. This is an unforgettable experience that combines education with indulgence.

What does the VIP Chocolate Masterclass include?

Tempering, shell making, ganache filling and sealing a range of chocolates.

• Decorate your own artisan chocolate moulds with coloured cocoa butter and lustre powder to create unique artistic effects.
• Access to the tempering tank to mould chocolate shells and create chocolate rain.
• Use transfer sheet to create layered chocolate design & additional chocolate mendiants.
• Customise layered chocolate bars with handwritten pipe decoration, decorative patterns and chocolate toppings.
• 1x glass of delicious prosecco on arrival.

What will you leave with?

• 6x chocolates packaged in branded box.
• 6x chocolates and several chocolate mendiants packaged in ribbon-tied cellophane bag.
• Personalised 45g chocolate in clear packaging.
• Certificate of excellence.

• This experience is available to anyone 16+ year.
• 16-17 year olds must be accompanied by a paying adult.
• Part of this experience requires guests to stand at the milk chocolate tank. If this isn’t possible for guests, we can accommodate with our white chocolate tank which is positioned lower down. Please get in touch at info@yorkschocolatestory.com if you would like to discuss further.

Chocolate & Gin Tour

Taste premium gins paired with delectable chocolates and discover their rich, fascinating history.

Sip, Savour & Explore!

Step into a world of indulgence with our exclusive Chocolate & Gin Tour at York’s Chocolate Story. This one-of-a-kind experience, crafted for adults, invites you to explore the rich histories and intricate flavours of two of the world’s most beloved indulgences: chocolate and gin. Whether you’re a chocolate connoisseur, a gin enthusiast, or simply seeking a unique experience in York, this tour promises to tantalise your taste buds and expand your knowledge in a fun, interactive setting.

Guided Tasting Journey
Embark on a sensory journey as you sample four premium gins, each expertly paired with a selection of chocolates. Our knowledgeable guides will walk you through the origins and history of both gin and chocolate, sharing fascinating stories and teaching you the art of tasting these exquisite delights. From the beginnings of chocolate confectionery in York to the rise of gin as a celebrated spirit, you’ll gain new insights into how these treats have evolved over the centuries.

Sample Selection:

• Hooting Owl Signature Gin: Paired with Rowntree’s first-ever chocolate, this pairing celebrates the humble beginnings of York’s confectionery legacy.
• Chocolate Orange Gin: Complemented by a slice of Terry’s Chocolate Orange, this duo pays homage to one of York’s most iconic chocolate treats.
• Sicilian Lemon Gin: Paired with a sweet treat inspired by York’s famous confectionery, this combination is a nostalgic nod to classic flavours.
• Mystery Gin: Enjoy a seasonal surprise with this final pairing, offering a delightful twist on traditional gin and chocolate pairings.

Chocolate-Making 
Your tour concludes with a hands-on chocolate-making session. Under the guidance of our expert chocolatiers, you’ll craft your own bespoke chocolate mendiants to take home, using high-quality dark or milk chocolate. Personalise your creation with intricate designs and transfer sheets, making it the perfect edible souvenir of your visit.

Interactive Demonstrations
Witness the magic of chocolate-making in action as our chocolatiers demonstrate how to create gin-flavored filled chocolates. Learn how the rich, complex notes of gin can be infused into decadent chocolate truffles, and take home tips to try out in your own kitchen.

This tour is perfect for anyone over 18 who loves chocolate, enjoys a good gin, or simply wants to learn more about the fascinating histories of these two beloved treats. Whether you’re a repeat visitor to York’s Chocolate Story or new to the experience, the Chocolate & Gin Tour offers something fresh and exciting for everyone.

• This experience is for ages 18+ only.
• We can provide non-alcoholic alternatives for guests. If this is something you require, please call us on 01904 527765 prior to arriving. 

Chocolate & Rum Tour

Discover the fascinating connection between chocolate and rum on this unique tasting experience.

From Caribbean shores to York’s historic heart!

Discover the fascinating connection between chocolate and rum on this unique tasting experience at York’s Chocolate Story. Both rich in flavour and history, chocolate and rum share deep roots in equatorial climates and Caribbean culture – and now, they come together in a tour like no other!

Guided Tasting Journey

Embark on an immersive tour as you sample five handpicked premium rums from local distiller Hooting Owl, each expertly paired with delicious chocolates to highlight their complementary notes. Along the way, our knowledgeable guides will reveal the fascinating stories behind these indulgent delights – from York’s iconic chocolate-making heritage to rum’s global journey from sugarcane to celebrated spirit.

Rum Samples:

• Mocha Rum: An appealingly amber coloured dark rum despite actually being a flavoured white rum. It comes complete with warming flavour notes of chocolate, coffee and toasted marshmallow.
• Coconut Rum: A tropical vibrancy with a spicy coconut finish. This elegantly spiced cane rum is extremely smooth and velvety, featuring coconut, all spice berries and vanilla tones.
• Tipsy Toad Dark Rum: Many of today’s rums are bold, spicy and dark – exactly what you need as a base for rum cocktails or mixed drinks. Tipsy Toad utilises hawthorn berries, sarsaparilla and tonka beans.
• Hooting Owl Dark Rum: Fine Guyanese rum with a Hooting Owl twist – a secret recipe of botanicals, steeped and redistilled to create a unique, smooth, artisan dark rum.
• A Mystery Rum: A surprise rum as the final pairing.

Chocolate-Making

Your experience ends on a deliciously interactive note where you’ll pipe your own chocolate bar and watch a master chocolatier make rum-filled chocolates, then taste the results for yourself!

Book your tour today!

Find out more about Hooting Owl – the only distillery located within York’s historic walls!

• This experience is for ages 18+ only.
• We can provide non-alcoholic alternatives for guests. If this is something you require, please call us on 01904 527765 prior to arriving. 

Classic Guided Tour

This summer join us for an exciting and educational guided tour that combines the rich history of chocolate with York’s own confectionery heritage. Perfect for all ages.

1. Unwrap the fascinating history of chocolate:
Explore chocolate’s journey from its ancient origins in the rainforests of Central America to the iconic treats crafted right here in York, like the world-famous Terry’s Chocolate Orange and KitKat. Our expert guides will lead you through engaging storytelling and interactive exhibits that connect chocolate’s global history with York’s vibrant past.

2. Craft, Taste, and Indulge:
Get hands-on with chocolate and create your own chocolate lolly! Personalise your design with a selection of chocolate toppings and package your creation ready to take home. Savour the experience with plenty of tasty chocolate samples along the way, and even watch a live demonstrations by our skilled chocolatiers!

Tour Highlights:

• Explore York’s Chocolate Heritage: Learn why York is celebrated as the Chocolate City, home to legendary chocolate-making families.
• Craft Your Own Chocolate Lolly: Enjoy a hands-on experience and watch a live chocolatier demonstration.
• Taste a Variety of Chocolate Samples: Enjoy chocolate in its purest form, sample iconic York treats, and indulge in freshly made creations by our chocolatiers.

Wrap up your visit with a trip to our café and gift shop, where you can indulge in a variety of delectable chocolate treats and delightful drinks.

Book now!

• This experience lasts between 1hr – 1hr 15 minutes.
• Under 4’s tickets are free alongside a paying adult.
• Please make your tour guide aware if you have any dietary requirements.

Summer Tour & Truffle Rolling

Upgrade your Classic Guided Tour to include Truffle Rolling! Roll, dip and decorate four delicious chocolate truffles.

Discover Chocolate History & Make Your Own Truffles!

Begin your journey with our Classic Guided Tour, where you’ll:

• Explore the rich history of chocolate, from its ancient origins to its transformation into today’s indulgent treat.
• Learn the art of chocolate tasting like a connoisseur.
• Dive into York’s chocolate-making heritage, discovering the stories behind its famous confectionery families.

Your experience doesn’t end there!

At the end of your tour, enjoy an additional 15 minutes of hands-on chocolate making, where you’ll:

• Roll four decadent ganache-filled truffles in the finest Belgian couverture chocolate.
• Personalise and package your creations to take home as a sweet memento.

This unique experience offers the perfect blend of chocolate history and creativity -perfect for chocolate lovers looking to explore and indulge.

Book your Tour & Truffle Rolling experience today and treat yourself to something truly special!

• This experience lasts between 1hr 15 minutes – 1hr 30 minutes.
• Under 4’s tickets are free alongside a paying adult.
• Pre-booking discounts do not apply to this experience.
• Please make your tour guide aware if you have any dietary requirements.

Summer Family Masterclass

Unlock your chocolate-making potential this Summer! Dive into our masterclass and become the chocolatier, crafting an array of delectable chocolate treats.

Immerse yourself in our Summer Chocolate Masterclass at York’s Chocolate Story!

Unlock your chocolate-making potential this Summer! Dive into our masterclass and become the chocolatier, crafting an array of delectable chocolate treats while creating unforgettable family memories. Join us for a summer filled with sweet indulgence and creativity.

This experience includes:

• Expert-led Masterclass with live demonstrations of chocolate-making techniques.
• Handcraft six delightful Summer ganache-filled mini-truffles using the finest Belgian couverture chocolate.
• Personalise your own chocolate lolly with an array of delectable toppings, adding a touch of creativity to your creation.
• Customise a pre-made chocolate bar with handwritten messages using a piping bag, adding a personal touch to your sweet masterpiece.
• Unleash your creativity by drawing chocolate shapes and designs onto cocoa butter transfer sheets, expressing your unique style.
• Package and seal your masterpieces to take home, ensuring you can savour every moment of your chocolate-making experience.
• Conclude your adventure with a delightful cup of hot chocolate, the perfect ending to a day filled with family fun.

What are you waiting for? Our Summer masterclass is the perfect way to spend a morning or afternoon with the whole family.

• Suitable for ages 4+.
• Tickets for ages 4-15 must be accompanied by a paying adult.
• This experience is not accessible for wheelchair users. Please get in touch if you have any queries about this.

Santa’s Christmas Tour

Get ready for a festive adventure on Santa’s Christmas Tour! This guided journey takes you through the ages of chocolate, revealing York’s rich heritage with each stop. Along the way, enjoy delicious chocolate samples, and meet Santa in his workshop, where you’ll create your own Christmas-themed chocolate lolly!

Explore York’s chocolate heritage!

Discover why York is known as the Chocolate City – home to legendary chocolate-making families and iconic sweet creations. Journey through time as each room unveils a new chapter in York’s rich chocolate heritage, revealing how the city became a world-renowned hub for all things chocolate.

Meet Santa & make chocolate treats!

Midway through your adventure, the excitement builds as you make your way to Santa’s chocolate workshop. Here, children will meet Santa and create their very own Christmas-themed chocolate lolly – a sweet keepsake to remember the magic. They’ll also receive a festive gift from Santa during a special meet-and-greet experience.

Throughout the tour, you’ll sample a variety of chocolates in their purest form, along with iconic York treats and freshly made creations by our skilled chocolatiers.

Book Santa’s Christmas Tour today!

Spaces are limited for this exclusive Christmas experience, so don’t wait! Book Santa’s Christmas Tour today and give your family the gift of unforgettable memories, delicious treats, and a magical encounter with Santa.

• This experience lasts between 1hr 15 – 1hr 30 minutes.
• Please make your tour guide aware if you have any dietary requirements.
• Wheelchair access is available.
• Child tickets must be purchased for this experience.

Tour & Christmas Truffle Rolling

This holiday season, enjoy a festive twist on our Classic Guided Tour with our Tour & Truffle Rolling experience! In addition to the tour, you’ll roll, dip, and decorate four delicious chocolate truffles, making this seasonal experience even sweeter.

Explore York’s chocolate heritage!

Discover why York is celebrated as the Chocolate City. On this guided tour, you’ll journey through time, uncovering the stories of legendary chocolate-making families and their sweet creations. Each room reveals a new chapter in York’s rich chocolate history, showing why the city became world-famous for its confectionery. Enjoy plenty of chocolate samples along the way and have fun decorating your very own chocolate lolly!

Roll your own Christmas truffles!

As well as making a chocolate lolly, you’ll also roll, dip, and decorate four ganache-filled Christmas truffles. Personalise and package your handmade treats – perfect to enjoy yourself or gift to someone special.

What to expect:

• A fully guided tour through York’s chocolate history.
• Interactive chocolate tasting, featuring iconic York treats.
• Decorate a chocolate lolly.
• A live chocolatier demonstration including freshly made chocolates.
• 15 extra minutes of hands-on truffle rolling at the end of your tour.
• Take home your very own handmade truffles (and other chocolate treats)!

Book now!

Spaces are limited for this festive experience, so don’t miss out! Book your Tour & Christmas Truffle Rolling experience today and treat your family to a magical, chocolate-filled celebration.

• This experience lasts between 1hr 15 – 1hr 30 minutes.
• Please make your tour guide aware if you have any dietary requirements.
• Wheelchair access is available.

Christmas Family Masterclass

Unlock your inner chocolatier this holiday season with our Christmas Family Masterclass! In this hands-on, immersive experience, you’ll create a range of festive chocolate treats while making unforgettable memories with your loved ones. Let your creativity shine and take home your sweet creations – perfect for sharing or gifting.

This Christmas Family Masterclass includes:

• Expert-led Masterclass: Learn from our talented chocolatiers as they demonstrate professional techniques used in artisan chocolate-making.
• Handcraft Christmas Truffles: Create six luxurious, ganache-filled truffles using the finest Belgian couverture chocolate – perfect for indulging or gifting.
• Decorate a Festive Chocolate Lolly: Get creative by personalising a chocolate lolly with holiday-themed toppings, adding your own special touch.
• Customise a Chocolate Bar: Pipe a festive message or design to make a delicious and thoughtful holiday gift.
• Create Festive Chocolate Shapes: Express your creativity by drawing festive designs on cocoa butter transfer sheets – turning chocolate into beautiful, edible art.
• Take-Home Your Treats: Package and seal all your handcrafted creations to enjoy later or share with loved ones.
• Finish with Hot Chocolate: Wrap up your masterclass with a comforting cup of hot chocolate – topped with marshmallows, of course – the perfect end to a chocolate-filled festive day.

Our Christmas Family Masterclass is the perfect way to get into the holiday spirit while spending quality time with loved ones and is sure to delight chocolate lovers of all ages! Book your Christmas Chocolate Masterclass today!

• This experience is held in our ground floor facility which is not accessible for wheelchair users.
• All children up to 15 years old must be accompanied by a paying adult.
• All attendees must purchase a ticket.
• This experience is recommended for ages 4 and above.
• This experience lasts for 1hr 30 mins.
• Capacity is 16 people.

Adults Christmas Masterclass (18+)

Treat yourself, your partner, or your friends to a fun and festive chocolate-making experience this holiday season! Perfect for an evening out or a fun Christmas gathering, our Christmas Chocolate Masterclass (18+) combines hands-on fun with delicious chocolate creations and a touch of indulgence – complete with a Baileys hot chocolate to sip while you work.

• This experience is for ages 18+ only.
• This experience is held in our ground floor facility which is not accessible for wheelchair users.

Guided Tour Gift Vouchers

Chocolate and Gin Tour Vouchers

Family Package Voucher

VIP Chocolate Masterclass Vouchers

Monetary Gift Vouchers