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Family Tour Package

  • 1st Jan - 31st Dec 2026
  • 10am - 5pm
  • 1 hour 15 minutes
  • £95.00 (family of 4) & £115 (family of 5)

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Embark on the ultimate family adventure! 

Step into a world of chocolate with the Family Tour Package - a fun, great-value experience designed for families to enjoy together. Combining a fully guided tour, hands-on chocolate making, delicious drinks, and a photo booklet package at a discounted rate to create an unforgettable visit for you and your family.

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About the Tour

This family-friendly experience brings together the very best of York’s chocolate heritage in one immersive visit. You’ll join an expert guide to explore the fascinating journey of chocolate - from its ancient origins to York’s rise as the UK’s “Chocolate City” through storytelling, interactive exhibits, and live demonstrations. Along the way, you’ll enjoy tastings, create your own chocolate treat, and capture the day with a photo booklet to take home.

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What to Expect

  • A fully guided chocolate tour packed with stories, samples, and interactive exhibits
  • Learn about York’s famous chocolate-making families and heritage
  • Watch live chocolatier demonstrations and techniques
  • Create and decorate your own chocolate lolly to take home
  • Enjoy a hot chocolate or choc-shake per guest
  • Receive a photo booklet with four printed photos plus digital copies of your visit
  • A relaxed, engaging experience suitable for all ages

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Plan Your Visit

  • Duration: Around 1 hour to 1 hour 15 minutes
  • Times: Daily departures between 10am and 5pm
  • Price: £95 (family of 4) or £115 (family of 5)
  • Booking: Advance booking required (at least 48 hours ahead)
  • Group size: Designed for families of 4–5 (max. 2 adults)
  • Location: Central York, within walking distance of city attractions (no on-site parking)
  • Accessibility: Fully accessible, with carer tickets available
  • Top tip: Arrive early if you want to enjoy your drink before the tour begins

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Frequently Asked Questions

You will enjoy a Classic Guided Tour which includes a fully guided experience exploring chocolate history, interactive exhibits, live chocolatier demonstrations, chocolate tastings, and the chance to create your own chocolate lolly to take home.

In addition, each booking includes a photo booklet package with four printed photos and digital copies of all images taken at the start of your experience. Every attendee will also enjoy a delicious hot chocolate.

The Family Tour Package is designed for families of four or five, offering a fun and engaging experience for all ages, along with a keepsake to take home as a reminder of your visit.

The experience typically lasts between 1 hour - 1 hour 15 minutes, making it a perfect short activity during your visit to York.

Yes, the tour is designed for all ages. Children under 4 can attend for free, and the experience is especially recommended for ages 4 and above.

Yes, you must book the Family Tour Package in advance of your visit.

Tours run daily with time slots available between 10am and 5pm, giving you flexibility to plan your visit. Opening times may be extended during school holidays.

Yes! Guests can enjoy a variety of chocolate samples throughout the experience, including classic York favourites and freshly made creations.

Absolutely. You’ll create and decorate your own chocolate lolly, which you can package and take home as a souvenir.

Yes, but it’s important to inform your tour guide of any dietary requirements upon arrival (or ideally in advance by emailing info@yorkschocolatestory.com).

Yes, the tour is fully accessible. For bookings that include a paying disabled visitor, one free Carer ticket can be provided, either online or at our admissions desk. Carers will need to provide proof of entitlement upon arrival. You can find more detailed information about accessibility here.

Yes, the attraction is located in York city centre, making it easy to access. Please note that there is no on-site parking; however, several nearby car parks are within walking distance. You can find out more about how to find us here.

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