Please see below a list of our Terms and Conditions for all offers and discounts.
Chocolate Sundays Terms and Conditions
- Valid photo ID proving York residence must be supplied
- One discounted admission ticket will be issued per valid York photo ID
- Only available on walk-up admission – this offer is not available online, over the phone or to book in advance.
- Not available on Bank Holiday weekends
- Not to be used in conjunction with any other offer or discount and not exchangeable for cash.
York Car Park Tickets (10% off admission or free box of 6 chocolates)
- Offer ends 31/01/24
- Bag of 6 chocolates when tour tickets are purchased.
- Not valid in conjunction with any other offer.
- Available on walk up tickets only. Can’t be booked over the phone or online.
- One bag of chocolates per transaction. Voucher/ticket to be retained by attraction.
- Only valid on standard tours.
- York’s Chocolate Story reserves the right to change or refuse the offer at any time.
- Not exchangeable for cash.
York Car Park Tickets (15% off)
- Offer ends 31/01/24
- Online discount only.
- Only valid on standard tours.
- Not valid in conjunction with any other offer (including pre-booking discount).
- York’s Chocolate Story reserves the right to change or refuse the offer at any time.
- Not exchangeable for cash.
Yorkshire Attractions Group – Winter Discounts Booklet and £5 off a family ticket
- £5 valid for total entry price only.
- Not valid in conjunction with any other offer.
- Available on walk up tickets only. Can’t be booked over the phone or online.
- One voucher per transaction. Voucher to be retained by attraction.
- Not available for pre-booking.
- Children under 4 are free.
- York’s Chocolate Story reserves the right to change or refuse the offer at any time.
- Not exchangeable for cash.
Emergency Services, NHS and Armed Forces Discount
- 20% off standard tours (including family tickets).
- Valid proof of membership to the armed forces or emergency services must be provided. Only valid for a maximum of 5 people.
- Available for walk up admissions and online bookings. Please see our FAQ’s page for more information.
- Not available in conjunction with any other discount or on pre-discounted tours.
- One use per transaction.
- Children under 4 are free.
- York’s Chocolate Story reserves the right to change or refuse the offer at any time.
- Not exchangeable for cash and only valid for admissions
* Please note that we do not offer multiple discounts on the same sale, including our 48-hour prebooking discount.
English Heritage
- 20% off standard walk up admissions and online with code: engheritage20
- Not valid for special events.
- Children under 4 are free.
- Not exchangeable for cash and only valid for admissions
- Not available in conjunction with any other discount or on pre-discounted tours.
- Valid proof of membership is required to receive this offer.
- York’s Chocolate Story reserves the right to change or refuse the offer at any time.
Social Competitions
- Not exchangeable for cash
- Not available in conjunction with any other discount or on pre-discounted tours.
- If the selected winner does not reply within 3 days the prize will be past on the runner up.
- Prizes only valid for UK residents due to postage.
- York’s Chocolate Story reserves the right to change or refuse the offer at any time.
- Prizes valid for 12 month
International Nurses Day (free entry)
- Free entry for standard ticket walk-ins between 12/05/23 – 19/05/23.
- Offer valid for registered nurses only.
- Must show valid proof of Nurse identification.
- Not available in conjunction with any other discount or on pre-discounted tours.
- York’s Chocolate Story reserves the right to change or refuse the offer at any time.