Please see below a list of our Terms and Conditions for all bookings, offers and discounts.
Chocolate Sundays Terms and Conditions
- Valid photo ID proving York residence must be supplied
- One discounted admission ticket will be issued per valid York photo ID
- Only available on walk-up admission – this offer is not available online, over the phone or to book in advance.
- Not available on Bank Holiday weekends
- Not to be used in conjunction with any other offer or discount and not exchangeable for cash.
York Car Park Tickets
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- £5 valid for total entry price only.
- Not valid in conjunction with any other offer.
- Available on walk up tickets only. Can’t be booked over the phone or online.
- One voucher per transaction. Voucher to be retained by attraction.
- Not available for pre-booking.
- Children under 4 are free.
- York’s Chocolate Story reserves the right to change or refuse the offer at any time.
- Not exchangeable for cash.
Yorkshire Attractions Group – Winter Discounts Booklet and £5 off a family ticket
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- £5 valid for total entry price only.
- Not valid in conjunction with any other offer.
- Available on walk up tickets only. Can’t be booked over the phone or online.
- One voucher per transaction. Voucher to be retained by attraction.
- Not available for pre-booking.
- Children under 4 are free.
- York’s Chocolate Story reserves the right to change or refuse the offer at any time.
- Not exchangeable for cash.
Purple Voucher
- Not valid in conjunction with any other offer
- Not valid in conjunction with any other offer
- Highest priced ticket must be paid for
- Available on walk up tickets only. Can’t be booked over the phone.
- One voucher per transaction. Voucher to be retained by attraction.
- Not available for pre-booking. Can not be booked online.
- Children under 4 are free.
- York’s Chocolate Story reserves the right to change or refuse the offer at any time.
- Not exchangeable for cash
Emergency Services, NHS and Armed Forces Discount
- 20% off valid on all standard walk up admissions and family tickets.
- Valid proof of membership to the armed forces or emergency services must be provided. Only valid for a maximum of 5 people.
- Available on walk up tickets only. Can’t be booked over the phone or online.
- Not available in conjunction with any other discount or on pre-discounted tours.
- One use per transaction.
- Not available for pre-booking.
- Children under 4 are free.
- York’s Chocolate Story reserves the right to change or refuse the offer at any time.
- Not exchangeable for cash and only valid for admissions
English Heritage
- 25% off valid on all standard walk up admissions.
- Not valid for family tickets or special events
- Children under 4 are free
- York’s Chocolate Story reserves the right to change or refuse the offer at any time.
- Not exchangeable for cash and only valid for admissions
- Not available in conjunction with any other discount or on pre-discounted tours.
- Valid proof of membership is required to receive this offer
Social Competitions
- Not exchangeable for cash
- Not available in conjunction with any other discount or on pre-discounted tours.
- If the selected winner does not reply within 3 days the prize will be past on the runner up.
- Prizes only valid for UK residents due to postage.
- York’s Chocolate Story reserves the right to change or refuse the offer at any time.
- Prizes valid for 12 month
