Terms & Conditions 2

Please see below a list of our Terms and Conditions for all bookings, offers and discounts.

Chocolate Sundays Terms and Conditions

• Valid photo ID proving York residence must be supplied
• One discounted admission ticket will be issued per valid York photo ID
• Only available on walk-up admission – this offer is not available online, over the phone or to book in advance.
• Not available on Bank Holiday weekends
• Not to be used in conjunction with any other offer or discount and not exchangeable for cash.

York Car Park Tickets

• • £5 valid for total entry price only.
  • Not valid in conjunction with any other offer.
  • Available on walk up tickets only. Can’t be booked over the phone or online.
  • One voucher per transaction. Voucher to be retained by attraction.
  • Not available for pre-booking.
  • Children under 4 are free.
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.
  • Not exchangeable for cash.

Yorkshire Attractions Group  – Winter Discounts Booklet 

• • £5 valid for total entry price only.
  • Not valid in conjunction with any other offer.
  • Available on walk up tickets only. Can’t be booked over the phone or online.
  • One voucher per transaction. Voucher to be retained by attraction.
  • Not available for pre-booking.
  • Children under 4 are free.
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.
  • Not exchangeable for cash.

Purple Voucher 

• Not valid in conjunction with any other offer
• Not valid in conjunction with any other offer
• Highest priced ticket must be paid for
• Available on walk up tickets only. Can’t be booked over the phone.
• One voucher per transaction. Voucher to be retained by attraction.
• Not available for pre-booking. Can not be booked online.
• Children under 4 are free.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.
• Not exchangeable for cash.

Yorkshire Attractions Group (£5 off a family ticket) 

• Not valid in conjunction with any other offer
• Available on walk up tickets only. Can’t be booked over the phone or online.
• One voucher per transaction. Voucher to be retained by attraction.
• Not available for pre-booking.
• Children under 4 are free.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.
• Not exchangeable for cash.

Emergency Services, NHS and Armed Forces Discount  

• 20% off valid on all standard walk up admissions and family tickets.
• Valid proof of membership to the armed forces or emergency services must be provided. Only valid for a maximum of 5 people.
• Available on walk up tickets only. Can’t be booked over the phone or online.
• Not available in conjunction with any other discount or on pre-discounted tours.
• One use per transaction.
• Not available for pre-booking.
• Children under 4 are free.
• York’s Chocolate Story reserves the right to change or refuse the offer at any time.
• Not exchangeable for cash and only valid for admissions