Terms & Conditions 2

Please see below a list of our Terms and Conditions for all bookings, offers and discounts.

Chocolate Sundays Terms and Conditions

Valid photo ID proving York residence must be supplied
One discounted admission ticket will be issued per valid York photo ID
Only available on walk-up admission – this offer is not available online, over the phone or to book in advance.
Not available on Bank Holiday weekends
Not to be used in conjunction with any other offer or discount and not exchangeable for cash.

York Car Park Tickets

Yorkshire Attractions Group – Winter Discounts Booklet and £5 off a family ticket

Purple Voucher

Not valid in conjunction with any other offer
Not valid in conjunction with any other offer
Highest priced ticket must be paid for
Available on walk up tickets only. Can’t be booked over the phone.
One voucher per transaction. Voucher to be retained by attraction.
Not available for pre-booking. Can not be booked online.
Children under 4 are free.
York’s Chocolate Story reserves the right to change or refuse the offer at any time.
Not exchangeable for cash

Emergency Services, NHS and Armed Forces Discount

20% off valid on all standard walk up admissions and family tickets.
Valid proof of membership to the armed forces or emergency services must be provided. Only valid for a maximum of 5 people.
Available on walk up tickets only. Can’t be booked over the phone or online.
Not available in conjunction with any other discount or on pre-discounted tours.
One use per transaction.
Not available for pre-booking.
Children under 4 are free.
York’s Chocolate Story reserves the right to change or refuse the offer at any time.
Not exchangeable for cash and only valid for admissions

English Heritage

25% off valid on all standard walk up admissions.
Not valid for family tickets or special events
Children under 4 are free
York’s Chocolate Story reserves the right to change or refuse the offer at any time.
Not exchangeable for cash and only valid for admissions
Not available in conjunction with any other discount or on pre-discounted tours.
Valid proof of membership is required to receive this offer

Social Competitions

Not exchangeable for cash
Not available in conjunction with any other discount or on pre-discounted tours.
If the selected winner does not reply within 3 days the prize will be past on the runner up.
Prizes only valid for UK residents due to postage.
York’s Chocolate Story reserves the right to change or refuse the offer at any time.
Prizes valid for 12 month

Please note, York’s Chocolate Story is closed until further notice. Click here for more information.