Terms & Conditions 2

Please see below a list of our Terms and Conditions for all bookings, offers and discounts.

Chocolate Sundays Terms and Conditions

  • Valid photo ID proving York residence must be supplied
  • One discounted admission ticket will be issued per valid York photo ID
  • Only available on walk-up admission – this offer is not available online, over the phone or to book in advance.
  • Not available on Bank Holiday weekends
  • Not to be used in conjunction with any other offer or discount and not exchangeable for cash.

York Car Park Tickets

    • £5 valid for total entry price only.
    • Not valid in conjunction with any other offer.
    • Available on walk up tickets only. Can’t be booked over the phone or online.
    • One voucher per transaction. Voucher to be retained by attraction.
    • Not available for pre-booking.
    • Children under 4 are free.
    • York’s Chocolate Story reserves the right to change or refuse the offer at any time.
    • Not exchangeable for cash.

Yorkshire Attractions Group  – Winter Discounts Booklet and £5 off a family ticket

    • £5 valid for total entry price only.
    • Not valid in conjunction with any other offer.
    • Available on walk up tickets only. Can’t be booked over the phone or online.
    • One voucher per transaction. Voucher to be retained by attraction.
    • Not available for pre-booking.
    • Children under 4 are free.
    • York’s Chocolate Story reserves the right to change or refuse the offer at any time.
    • Not exchangeable for cash.

Purple Voucher 

  • Not valid in conjunction with any other offer
  • Not valid in conjunction with any other offer
  • Highest priced ticket must be paid for
  • Available on walk up tickets only. Can’t be booked over the phone.
  • One voucher per transaction. Voucher to be retained by attraction.
  • Not available for pre-booking. Can not be booked online.
  • Children under 4 are free.
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.
  • Not exchangeable for cash

Emergency Services, NHS and Armed Forces Discount  

  • 20% off valid on all standard walk up admissions and family tickets.
  • Valid proof of membership to the armed forces or emergency services must be provided. Only valid for a maximum of 5 people.
  • Available on walk up tickets only. Can’t be booked over the phone or online.
  • Not available in conjunction with any other discount or on pre-discounted tours.
  • One use per transaction.
  • Not available for pre-booking.
  • Children under 4 are free.
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.
  • Not exchangeable for cash and only valid for admissions

English Heritage  

  • 25% off valid on all standard walk up admissions.
  • Not valid for family tickets or special events
  • Children under 4 are free
  • York’s Chocolate Story reserves the right to change or refuse the offer at any time.
  • Not exchangeable for cash and only valid for admissions
  • Not available in conjunction with any other discount or on pre-discounted tours.
  • Valid proof of membership is required to receive this offer

York's Chocolate Story
King's Square, York YO1 7LD 01904 527765
©York's Chocolate Story. All Rights Reserved.
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Continuum Attractions is committed to achieving the highest standards of Health & Safety to all its visitors and employees. We are proud of the processes, systems and procedures we have in place across our business. Health & Safety is much a part of our company culture as our dedication to delivering unique experiences in memorable locations.